Services

If you would like a additional service during a purchased cleaning please call our contact number and for the additional service you would like. In that case our cleaner will receive a message and be given the go ahead on our end.

1 Living Areas and 2 Bedrooms:

• Dusting all surfaces (furniture, shelves, picture frames, etc.)
• Vacuuming carpets and rugs
• Sweeping and mopping hard floors
• Cleaning mirrors and glass surfaces
• Emptying trash bins
• Wiping down light switches and door handles
• Making beds (changing linens if provided)

A standard home cleaning which is 1 living area, 2 bed room, 1 bath and 1 kitchen is valued at $220. And additional add-on can range from $35-$100 depending on the addition. 

There are no hidden fee. The only extra charge will be a 2.95% credit card processing fee on payments.

Customer Preparation Checklist for Home Cleaning:

1. Declutter Surfaces and Floors:

   • Remove personal items, toys, clothes, and paperwork from floors, countertops, and furniture.

2. Secure Valuables:

   • Store away jewelry, cash, and important documents to ensure peace of mind.

3. Provide Access Information:

   • Share details on how the cleaner will enter the home (key, security code, etc.).
   • Provide instructions for disabling alarms or security systems if needed.

4. Contain or Relocate Pets:

   • Secure pets in a designated area or remove them from the house if necessary.

5. Set Aside Preferred Cleaning Products:

   • If you have specific products you prefer, make sure they are easily accessible.

6. Load the Dishwasher/Put Away Dishes:

   • Clear dirty dishes from the sink or load the dishwasher to allow thorough cleaning of the area.

7. Clear Laundry:

   • Move dirty laundry out of the way if laundry services are not included in the cleaning.

8. Empty Trash Cans with Sensitive Materials:

   • If there are trash bins with sensitive or personal items, empty them or secure them before the cleaner arrives.

9. Communicate Special Instructions or Focus Areas:

   • Specify any areas that need extra attention or rooms that should be skipped.

10. Provide Space for Cleaner’s Equipment:

    • Ensure there is space for the cleaner to place their cleaning supplies and equipment.

1. For an Average-Sized Home (2-3 bedrooms, 1-2 bathrooms):

• 2 to 3 hours for a basic standard clean.

2. For Larger Homes (4+ bedrooms, 3+ bathrooms):

• 3 to 5 hours, depending on the size, condition, and whether extra areas (e.g., basements or home offices) are included.

3. First-Time or Deep Cleanings:

• First-time cleanings usually take longer, often 3 to 6 hours, as the cleaner may need to do more thorough work (e.g., scrubbing tougher spots, getting to areas not typically cleaned).

Factors That Influence Cleaning Time:

• Size of the Home: Larger homes naturally take more time.
• Condition of the Home: Homes that haven’t been cleaned in a while or have heavy clutter will require more time.
• Level of Detail: A basic cleaning focuses on general tasks (vacuuming, dusting, wiping surfaces), whereas deep cleaning tasks (baseboards, behind furniture, etc.) add extra time.
• Number of Cleaners: If more than one cleaner is working, the cleaning time can be significantly reduced.

Yes, our company is cover by general liability insurance.

1. 24-48 Hour Notice:

Please notify us at least 24-48 hours in advance if you need to cancel or reschedule your cleaning appointment.

2. Late Cancellation Fee:

Cancellations made within 24 hours of the scheduled appointment will incur a fee of 50% of the total service cost.

3. No-Show Policy:

No-shows or cancellations made within 1 hour of the scheduled cleaning will be charged 100% of the service fee.

4. Emergency Cancellations:

We understand that emergencies happen. Please contact us as soon as possible if an emergency arises, and we will work with you to reschedule.

5. Prepaid or Contracted Cleanings:

For prepaid or contracted services, missed cleanings or late cancellations will be deducted from your balance unless rescheduled in advance.

6. Communication Channels:

To cancel or reschedule, please contact us by phone or email.

Yes, you can request the same clean when are have open availability.

Yes, all employees are screened for all crimes. Failure to pass a criminal background check will result in a no higher or termination.

The products we use are commercial grade products that are safe to use, but are not eco-friendly. If you would like our cleaners to use products that you provide we will be more than glad to fulfill that request. Please inform our customer service representative of this request.

Payments will be collected at the point of scheduling on line. For any spontaneous add-on during services please contact the customer service line. For any commercial work please speak with a customer service agent. 

All tasks will be complete as purchased. If, for any reason the purchased tasks weren’t done completely then, we will give you a partial refund or a full-refund depend on the circumstances.

The frequency of recommending home cleanings depends on several factors such as lifestyle, household size, and customer preferences. Here’s a general guideline to consider:

1. Weekly: Ideal for busy households, large families, or homes with pets, children, or high foot traffic.
2. Biweekly (Every 2 Weeks): Suitable for most average-sized homes and individuals who maintain their space but need a deeper cleaning on a regular basis.
3. Monthly: For smaller homes, single-person households, or those who keep up with their cleaning routine regularly but need help with detailed tasks.
4. Seasonal or Quarterly: For deep cleaning tasks (e.g., carpets, windows, baseboards) or homes that require less frequent professional cleaning due to low usage or good maintenance.

Yes! When scheduling your cleaning online you have the option of choosing how often you would liked to be serviced.

The cleaning can take place while you are home or not it depends on our customers comfort.

For the moment discount will be found on any external media channel and a code or QR code will be provided to be present at check-out.

1. Dusting:
   • Ceiling fans, light fixtures, and vents
   • Window sills, blinds, and curtain rods
   • Furniture (under, behind, and tops), picture frames, and decor
   • Baseboards, moldings, and corners of walls/ceilings (to remove cobwebs)
2. Surface Cleaning:
   • Wipe down doors, doorframes, light switches, and outlets
   • Clean windows inside home. 
   • Polish mirrors, glass surfaces, and other reflective surfaces
   • Vacuum and/or mop floors (including under furniture, rugs, and carpets)
   • Clean electronics and remove dust from TVs, computer screens, etc.
3. Furniture Cleaning:
   • Vacuum upholstery and clean under cushions
   • Dust wood surface.

Kitchen

1. Appliance Cleaning:
   • Deep clean oven (inside and out), stovetop, and range hood
   • Clean refrigerator inside (drawers, shelves) and out, including handles
   • Wipe down microwave inside and out, dishwasher exterior, and small appliances (e.g., coffee maker, toaster)
2. Cabinet and Drawer Cleaning:
   • Empty and wipe down cabinet interiors and drawers
   • Clean exterior of cabinets, including handles
3. Countertops and Sink:
   • Disinfect and scrub countertops, backsplash, and sink
   • Polish faucet and stainless steel surfaces
4. Flooring:
   • Sweep, vacuum, and mop the kitchen floor, paying attention to corners and grout
5. Trash Area:
   • Clean and disinfect trash bins and recycling bins

Bathrooms

1. Shower and Tub:
   • Scrub and disinfect shower walls, tiles, grout, and doors
   • Clean showerheads and fixtures (descale if needed)
   • Replace or clean shower curtains and liners
2. Toilets:
   • Scrub inside and outside of the toilet, including under the seat, base, and behind the toilet
3. Sink and Countertops:
   • Clean and sanitize sinks, faucets, and countertops
   • Polish mirrors and any chrome or stainless steel surfaces
4. Cabinets and Drawers:
   • Wipe down and sanitize cabinet and drawer exteriors
5. Floors and Tile:
   • Mop and sanitize bathroom floors, paying attention to grout and tile joints

Bedrooms

1. Bedding:
   • Change bed linens (if provided) and make beds
   • Vacuum or rotate mattresses
2. Closet Cleaning (optional or upon request):
   • Dust shelves and organize contents
3. Dusting and Surface Cleaning:
   • Dust nightstands, dressers, and other bedroom furniture
   • Wipe down mirrors, windows, and light switches
4. Floor Cleaning:
   • Vacuum and/or mop bedroom floors, including under the bed

Laundry Room

1. Washer and Dryer:
   • Wipe down the exterior of machines and clean detergent trays
   • Empty and clean lint traps and vacuum around the dryer vent
2. Shelves and Surfaces:
   • Wipe down countertops, shelves, and other surfaces

Entryways and Mudrooms

1. Floor Cleaning:
   • Sweep, vacuum, and mop entryway floors
2. Decluttering:
   • Organize shoes, coats, bags, and any accessories
   • Clean benches, shoe racks, and other furniture

Optional/Additional Services

1. Windows (Exterior):
   • Offer exterior window cleaning if needed
2. Carpet and Upholstery Cleaning:
   • Deep clean carpets and rugs with specialized equipment
   • Shampoo or steam clean upholstered furniture
3. Garage Cleaning:
   • Sweep and organize garage space
4. Organizing Services:
   • Decluttering closets, pantries, or storage areas
5. Exterior Services:
   • Power wash decks, patios, or walkways
6. Appliance Deep Cleaning:
   • Refrigerator defrosting or interior deep clean
   • Dishwasher, garbage disposal, or washing machine cleaning

Finishing Touches:

1. Air Freshening:
   • Spray air fresheners or place deodorizers around the home
2. Trash Removal:
   • Take out the trash and recycling
3. Fresh Linens (optional):
   • Replace linens (such as towels and bedding) if provided by the client

General Cleaning (All Rooms)

1. Dusting:

   • Baseboards
   • Light fixtures and ceiling fans
   • Windowsills and window tracks
   • Blinds/shutters
   • Door frames, tops of doors, and handles
   • Shelving and ledges

2. Walls:

   • Spot clean walls and remove scuff marks
   • Clean light switches and outlet covers

3. Windows:

   • Clean windows inside (if accessible)
   • Clean sliding doors, tracks, and window sills

4. Floors:

   • Sweep, vacuum, and mop all floors (hard surfaces, tiles, etc.)
   • Deep clean and vacuum carpets
   • Remove any stains or spots (if possible, removal not guaranteed)

5. Doors and Doorframes:

   • Clean doors and door handles
   • Wipe door frames, and scrub front doors

6. Closets:

   • Clean and dust shelving
   • Vacuum or mop closet floors
   • Wipe down closet rods and walls

Kitchen Cleaning

1. Appliances:

   • Clean inside and outside of the refrigerator (including the coils and trays)
   • Scrub the oven, including racks and oven door
   • Clean inside and outside of the microwave
   • Wipe down dishwasher (inside and outside)
   • Wipe down all other appliances (toaster, range hood, etc.)

2. Cabinets and Drawers:

   • Empty and wipe the inside and outside of all cabinets and drawers
   • Clean cabinet handles/knobs

3. Sink and Counters:

   • Clean and disinfect sink and faucets
   • Scrub countertops and backsplash
   • Polish stainless steel appliances and fixtures

4. Floors:

   • Sweep, mop, and scrub kitchen floors

Bathroom Cleaning

1. Toilets:

   • Scrub inside and outside of toilets, including behind and base
   • Disinfect the toilet handle and seat

2. Sinks and Counters:

   • Clean sinks, faucets, and countertops
   • Polish mirrors and faucets

3. Showers/Tubs:

   • Scrub and disinfect the tub, shower walls, and glass doors
   • Remove mold/mildew and hard water stains

4. Cabinets and Drawers:

   • Empty and wipe down inside and outside

5. Floors and Walls:

   • Clean and disinfect floors
   • Wipe down any bathroom tiles and walls

Living Room and Bedrooms

1. Dusting and Surface Cleaning:

   • Dust and clean all surfaces, furniture, and fixtures
   • Clean under furniture and along baseboards

2. Windows:

   • Clean windows, ledges, and blinds

Laundry Room

1. Washer and Dryer:

   • Wipe down inside and outside of the washer and dryer
   • Clean lint trap and surrounding area

2. Shelving/Countertops:

   • Dust and clean all surfaces and shelves
   • Sweep and mop the floor